Your privacy matters to us. Here is how we handle your information.
Eatnuts (operated by Sri Aravind Traders) is an online grocery store based in Hyderabad, Telangana. We sell premium rice, dry fruits, and seed varieties and deliver them to your doorstep within Hyderabad.
This Privacy Policy explains what personal information we collect when you use our website or place an order, why we collect it, and how we keep it safe.
When you register or place an order on our website, we collect the following information from you:
| Information | Why We Collect It |
|---|---|
| Name | To address you correctly and personalise your experience |
| Phone Number | To confirm your order, coordinate delivery, and send updates via call or WhatsApp |
| Email Address | To send order confirmations and important account notifications |
| Delivery Address | To deliver your order to the correct location within Hyderabad |
We do not collect any financial information such as bank account numbers or card details. Payments are made via cash or UPI directly — we never store payment credentials.
We use your personal information only for the following purposes:
By placing an order and providing your phone number, you agree that Eatnuts may contact you via:
You can opt out of WhatsApp messages at any time by replying "STOP" or calling us directly.
Your personal information is accessible only to:
We do not share your information with any external companies, marketers, or data brokers.
Our website uses basic session cookies to keep you logged in while you browse and manage your cart. These are necessary for the website to function correctly.
We do not use third-party advertising cookies, tracking pixels, or analytics that share your data with external companies. We do not run retargeted ads.
We take reasonable steps to protect your personal information from unauthorised access, misuse, or disclosure. These include:
However, no method of internet transmission is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
We retain your personal information for as long as your account is active or as needed to fulfil orders and resolve any disputes. If you request deletion of your account and data, we will do so within a reasonable time, except where we are required to retain it by law.
You have the right to:
To exercise any of these rights, please contact us using the details below.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this page periodically to stay informed.
If you have any questions, concerns, or requests regarding your privacy or this policy, please contact us:
Last updated: April 2026
